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Service policies

Clear terms. No surprises.

Flat fee, domain & hosting

Our Complete Website Package starts at a flat fee of $400. Pricing can be discussed further depending on project scope and requirements. A custom domain and hosting are included in the agreed project fee under hosting arrangements confirmed with the client. Domain availability, renewal arrangements, provider terms, and any third-party requirements are confirmed before acceptance.

Lifetime website care

CQ Web Design provides lifetime website maintenance and support for websites developed by us. Clients may request changes, updates, and general maintenance at no additional developer charge.

Requested changes & external costs

Requested changes and updates are provided at no additional developer charge. Any third-party subscriptions, services, or platform charges are discussed and confirmed with the client before costs are incurred.

Client materials, accuracy & approvals

Clients supply or approve their logo, brand assets, business information, contact details, booking links, biography, photos, service descriptions, legal notices, and other needed materials. Clients are responsible for the accuracy of supplied information and their permission to use images, copy, and testimonials. Client approval is required before launch.

Ownership & transfer

Clients may request ownership transfer at any time. CQ Web Design will assist with transferring applicable website access, files, and domain or hosting control without an additional transfer-service charge. After transfer, third-party hosting, renewal, and platform charges are the client’s responsibility unless otherwise agreed.

Timelines, communication & results

Both parties communicate about decisions, revisions, and updates. A specific launch date is not guaranteed unless separately agreed. Website performance, traffic, leads, revenue, and uninterrupted availability are not guaranteed. Changes to project terms are documented in writing.

Privacy, security & external services

We take reasonable steps to protect information and use HTTPS where available. Third-party platform availability, pricing, and policies are outside CQ Web Design’s control.